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Privacy policy

Privacy Policy:

Purpose 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Privacy Policy applies in addition to the terms and conditions of our Site. 

 

 
Consent

By using our Site users agree that they consent to: 

  1. The conditions set out in this Privacy Policy; and 

  1. The collection, use, and retention of the data listed in this Privacy Policy. 

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. 

 

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information: 

  1. IP address; 

  1. Location; 

  1. Clicked links; and 

  1. Content viewed. 

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site: 

  1. First and last name; 

  1. Email address; 

  1. Phone number; 

  1. Address; and 

  1. Payment information. 

    This data may be collected using the following methods: 

    1. Placing an order; 

    1. Completing a transaction; 

    1. Create an account; and 

    1. Subscribing to email marketing. 

    How We Use Personal Data 

    We only collect and use personal information for the purposes for which it was provided to us (which will normally be obvious at the time of collection), related purposes or as permitted or required by law. By providing your personal information to us, you consent to the use of this information by us for: 

    (1) the purposes of the order, supply and delivery of goods; 

    (2) communication for the purposes of customer cares and warranties, and general goods purchased from us; and 

    (3) to send to you from time to time, marketing and promotional material including but not limited to, invitations to events, special offers and company bulletins. If you would like to discontinue this service, you can contact our Privacy Officer, using the contact information below, who will take you off our distribution list. 

     

    Who We Share Personal Data With Employees

    We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. 

    Third Parties

    We may share user data with the following third parties: 

    1. Third party logistics carriers. 

    We may share the following user data with third parties: 

    1. Customer name, address and order information. 

    We may share user data with third parties for the following purposes: 

    1. Order fulfilment and delivery. 

    Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose. 

    Other Disclosures 
    We will not sell or share your data with other third parties, except in the following cases: 

    1. If the law requires it; 

    1. If it is required for any legal proceeding; 

    1. To prove or protect our legal rights; and 

    1. To buyers or potential buyers of this company in the event that we seek to sell the company. 

    If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. 

     

    Third-Party Links 

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

    How We Protect Your Personal Data

    In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination. 
     
    While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. 

    Children

    We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer. 

    Do Not Track Notice

    Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals. 

    How to Opt-Out of Data Collection, Use or Disclosure

    In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below: 

    1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account" 

    Cookie Policy

    We use cookies to recognize you each time you check out our sites, and to track which pages you visit whilst on our site. This helps us improve your online experience. 

    A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience. 

    If you do not wish to receive any cookies, then you can go to the preferences section of your browser and turn them off. 

    California Online Privacy Protection Act: 

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. 

    According To CalOPPA We Agree To The Following 

    Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. 

    Users will be notified of any privacy policy changes: On our Privacy Policy Page 

    Users are able to change their personal information: By logging into their account 

    How Does Our Site Track Signals?  

    We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

    Does Our Site Allow Third Party Behavioral Tracking?  

    It’s also important to note that we do not allow third party behavioral tracking 

     

    COPPA (Children Online Privacy Protection Act) 

    When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. 

    We do not specifically market to children under 13. 

     

    Fair Information Practices  

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.  

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:  
      

    We will notify the users via email within 7 business days. 

    We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. 

     

    CAN-SPAM Act 

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

    We collect your email address in order to: 

    Send information, respond to inquiries, and/or other requests or questions. 
    Process orders and to send information and updates pertaining to orders. 
    We may also send you additional information related to your product and/or service. 
    Market to our mailing list or continue to send emails to our clients after the original transaction has occurred. 

    To be in accordance with CAN-SPAM we agree to the following: NOT use false, or misleading subjects or email addresses.

    Identify the message as an advertisement in some reasonable way. 

    Include the physical address of our business or site headquarters. 

    Monitor third party email marketing services for compliance, if one is used. 

    Honor opt-out/unsubscribe requests quickly. 

    Allow users to unsubscribe by using the link at the bottom of each email. 

    If at any time you would like to unsubscribe from receiving future emails, you can:  

    Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence. 

    Modifications

    This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates.